Complaints and Feedback
At Healthcare Evolutions Medical Group, we do our best to offer excellent service at all times. However, we realise that sometimes we don’t get it right.
So, we encourage our patients to tell us there thoughts and how they felt about their experience with us. We assure you that your information will be dealt with complete privacy.
Please feel free to talk to your doctor, the supervisor or receptionist.
You may prefer to write to us. You can:
- Send an email to feedback@healthcareevolutions.com.au
- Complete our feedback form below
- Or use our suggestion box in the waiting room
We take your concerns, suggestions & complaints seriously.
However, if you wish to take the matter further & discuss outside of the surgery there are several options available including The Medical Registration Board, AMA or Health Care complaints at:
NEW SOUTH WALES
Health Care Complaints Commission
Phone: 1800 043 159 or (02)9219 7444
Email: hccc@hccc.nsw.qov.au
Website: www.hccc.nsw.gov.au
